Domestic Shipping
Processing Time:
All orders are processed within 2-3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time:
Standard delivery: 3-7 business days, depending on your location.
Express delivery options are available at an additional cost
International Shipping
Processing Time:
International orders are processed within 3-5 business days to ensure proper packaging and customs documentation.
Shipping Charges:
Shipping costs are calculated at checkout based on the destination, weight, and size of the package.
Custom Duties & Taxes: Customers are responsible for any customs duties, taxes, or fees applicable in their country.
Delivery Time:
International delivery typically takes 7-14 business days, depending on the destination and shipping method.
Shipping Carriers
We partner with trusted logistics providers
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your shipment in real-time.
Packaging and Care
Your items are carefully packaged to ensure they arrive in pristine condition. Silk products are shipped in protective coverings to preserve their quality during transit.
Delivery Delays
Unforeseen weather conditions.
Customs clearance for international orders.
Public holidays or peak season rush.
Missing or Damaged Items
If your order arrives damaged or is incomplete, please contact us within 48 hours of delivery at online@thebommi.com. Include your order number and photos of the damaged package for swift resolution.
Address Changes
If you need to update your shipping address after placing an order, please contact us within 24 hours at online@thebommi.com
Cancellations
Orders can be canceled within 24 hours. After that, cancellations may not be possible if processed or shipped. Platform and payment gateway fees may apply.